Can I pick up my day rentals beforehand?
No, our rental gear can only be collected the day of.
Unfortunately our system doesn't allow picking items up early. They will show up as overdue in our system and we don't want to reprimand people for that.
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How long does it take to pick up rentals?
Queuing times for either of our rental buildings vary throughout the season. The time from when guests arrive in the rental building, to when they get on the snow takes on average around 30 minutes (depending on the size of whanau or any size ...
When is the lunch break in a full day lesson?
The break will be scheduled by the instructor at the start of the lesson – it may be taken at various times subject to how busy we expect the cafes to be. Our full day group lesson lunch is unsupervised, check in with the instructor at the start of ...
How long does it take to return rentals?
It depends on how long it takes you to get boots and clothing off! The rental team is on hand to help remove boots as well, but we don't generally have queues for returns. You can drop your gear off and then head home. Rentals need to be returned ...
Clothing Rentals
What is your clothing size range? Infant 0,2,4,5,6 onesies Youth 4 – 14 Jackets and Pants. Adults size XS-5XL Jackets and Pants (limited sizing of 3xl and above) Do you rent Walking Boots? Yes, UK kids 3.5 all the way up to UK 12 These boots are ...
What is included with my Season Pass?
Your Season Pass provides access to all operating Ski and Snowboard lifts on the day of your visit, including the Sky Waka Gondola. A Standard Season Pass is available for use any day of the week. A Weekday Season Pass is only valid for use Monday – ...