When is the lunch break in a full day lesson?
The break will be scheduled by the instructor at the start of the lesson – it may be taken at various times subject to how busy we expect the cafes to be.
Our full day group lesson lunch is unsupervised, check in with the instructor at the start of the lesson where and when to meet your child for lunch.
Our programmes include a supervised lunch, please provide your child with a packed lunch or money to buy lunch.
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Where should I go for my lesson?
The meeting point for Level 1 - 3 group lessons will be just inside the ticket gates in Happy Valley. Please look for the Snow School flags located to the right of the ticket gates. The meeting point for Level 4 & 5 group lessons will be at the top ...
Can I pick up my day rentals beforehand?
No, our rental gear can only be collected the day of. Unfortunately our system doesn't allow picking items up early. They will show up as overdue in our system and we don't want to reprimand people for that.
When do I need to arrive for my lesson?
We recommend arriving at least 90 minutes before your lesson, especially during peak times (School holidays and Weekends). During off peak times (Weekdays) we recommend 60 minutes before your lesson.
Can parents do a private lesson with their child?
Yes, if your child is older than Mini Private age. The price is for 1 guest, additional guests can be added (up to 4) for a private lesson. $50 or $100 each depending on the lesson length. Do you need to be of the same ability level? No, but we do ...
What is included with my Season Pass?
Your Season Pass provides access to all operating Ski and Snowboard lifts on the day of your visit, including the Sky Waka Gondola. A Standard Season Pass is available for use any day of the week. A Weekday Season Pass is only valid for use Monday – ...