What options do you have for those with dietary requirements?
Each of our venues will have a selection of vegan and vegetarian options, gluten free options, halal options, and dairy free options available. Make sure to ask our chefs if you’re not sure about something; they’re always happy to help.
Is your meat halal?
Yes, our lamb, beef, and chicken is all halal. We do have pork products (bacon, ham etc.) in our venues, and so we cannot guarantee that all items are totally free of non-halal products.
Do you have a kid's menu?
We do not have a specific kid’s menu for any of our restaurants, but there are plenty of kid friendly options available included in the regular offerings of each venue.
Are your hot chips gluten free?
Technically the chips themselves are gluten free, but they may be fried in the same oil as non-gluten free products. For Lorenz Bar and Cafe, and Happy Valley Bistro, we use our fryers for a mixture of things and so the chips therefore are not technically gluten free due to the use of the same oil. In Knoll Ridge Chalet we have a specific fryer that is only used for chips and so this fryer is gluten free. We have non-gluten free products in the kitchen though, and so we cannot guarantee that these gluten free items have not come into contact with other non-gluten free products.
No - As we are a functioning business, we cannot allow guests to bring their own food into our restaurants. This is because of the risk of exposing other guests and staff to unknown allergens, and the limited seating capacities within our restaurants (especially on busy days). You are more than welcome to bring your own lunch and grab a seat on the outside tables of our restaurants, but you cannot bring this food into the building.
Can we heat up our own food in your microwaves?
No - As mentioned above, we cannot have unknown substances/possible allergens being heated in the same appliances that we use for food preparation.