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What is included with my Season Pass?
Your Season Pass provides access to all operating Ski and Snowboard lifts on the day of your visit, including the Sky Waka Gondola. A Standard Season Pass is available for use any day of the week. A Weekday Season Pass is only valid for use Monday – ...
When is the Winter 2026 Season?
Our projected operating dates for the 2026 winter season are as follows: 30 May - 25 October: Sky Waka Gondola for scenic sightseeing 4 July - 12 October: Skiing & Snowboarding in Happy Valley Beginners Area 10 July - 25 October: Additional terrain ...
How do I access my voucher codes?
Buddy Passes and Private lesson vouchers can be redeemed online via your Whakapapa profile. Season Pass holders are provided with a set of unique discount codes that will allow you to make the most out of skiing or riding at Whakapapa. Log in to your ...
How long does it take to pick up rentals?
Queuing times for either of our rental buildings vary throughout the season. The time from when guests arrive in the rental building, to when they get on the snow takes on average around 30 minutes (depending on the size of whanau or any size ...
How long does it take to return rentals?
It depends on how long it takes you to get boots and clothing off! The rental team is on hand to help remove boots as well, but we don't generally have queues for returns. You can drop your gear off and then head home. Rentals need to be returned ...